Labs and scan centres

Diagnostic lab and scan centre appointment booking.

Labs and scan centres lose time to calls asking for slots, fasting instructions and report timings. We set up online and WhatsApp slot booking with payment, preparation instructions in the confirmation and a live queue for the counter.

Running live

A Vizag orthopaedic clinic books and runs its day on it

Languages
3

Telugu, English and Hindi, written the way people talk

Slot hold
15 min

A slot waits for payment, then goes back to the pool

One team

We design it, build it, train your desk and stay on

Slots and preparation, in one message

A fasting blood test and an MRI need different slots and different instructions. The confirmation carries the right preparation note, so the patient arrives ready and the technician is not rescheduling on the spot.

This is a configuration we scope with you. Our live deployment is a clinic, and we are upfront that diagnostic-specific flows, such as per-machine schedules or home collection, are discussed before building.

Try it · a booking, the way a patient sees itdemo

Pick a day and a time

Front desk · live queue
  • #5 · SeenPaid online
  • #6 · In consultPaid online
  • Open slotFree

The desk never types the booking in. It appears here the moment it is real.

What you will have on launch day

Not a login and a promise. Working things you can use.

  • 01

    A booking page on your own web address

    Your schedule, visit types and fees, in Telugu, English and Hindi, designed to look like your clinic.

  • 02

    A WhatsApp assistant on your clinic number

    It books, reschedules, cancels and answers timings and fees, with quick-reply buttons.

  • 03

    Pay to confirm, with refunds built in

    UPI and cards. A slot waits fifteen minutes for payment, and paid cancellations refund automatically.

  • 04

    A front desk screen your reception will use

    A live token queue, walk-ins, collections, and a switch for the doctor being in, late or away.

  • 05

    Reminders and notices that send themselves

    An evening-before reminder, a nudge when a hold lapses, and a broadcast for running-late days.

  • 06

    Training and a printed handbook

    An illustrated guide for your reception and a walkthrough on the day you go live.

What it looks like

See it before you talk to us.

Clinic website on a phone
Patients book on their phone, in their language
Clinic assistant chat
An assistant answers and books, with one-tap replies
Front desk queue dashboard
The front desk runs the day from one live queue

Real screens from a live clinic. The front desk view is shown with demo patients.

What can be set up

  • Test or scan type with its own slot length and price
  • Prepayment or deposit to confirm
  • Preparation instructions inside the confirmation message
  • A counter queue for walk-in tests
  • Reminders and rescheduling over WhatsApp
Straight talk

We are not for everyone, and that is fine.

A good fit if

  • You run a clinic or small practice and want patients to book without phoning
  • You are happy for patients to book on WhatsApp and in Telugu
  • You want someone who sits with your front desk, not someone who emails a login
  • You like the idea of a slot being real only once it is paid for
  • You want booking first, with records, prescriptions or billing as the next phase

Probably not if

  • You want a ready-made tool you can switch on today with no setup
  • You want it live in two days
  • Price is the only thing you are comparing
  • You want booking to stay on paper
How pricing works

We quote against a written plan, not a guess.

A flat price list would be wrong for most of the people reading this. After a short walkthrough you get scope, what is included, what is not, and a number you can hold us to.

What moves the price most

  • The number of doctors and locations
  • Which payment, WhatsApp and records integrations you need
  • How much training and on-site support you want

If a project does not need a custom build, we will say so.

Questions we get asked

Straight answers.

Can it handle home sample collection?

It can be scoped as a request flow with a collection window. We discuss logistics with you first.

Can each scan machine have its own schedule?

Yes, each resource gets its own schedule.

Do you deliver reports?

No. This handles booking, payment and the queue, not report delivery.

Related
What happens when you message us

Four steps, and you are in control of each one.

  1. 01

    You message us

    A few lines is plenty. Tell us about your business and what is not working.

  2. 02

    We ask the right questions

    How your day runs, who your customers are, and what you have tried.

  3. 03

    You get a written plan

    Scope, what is included, what is not, and a quote against it.

  4. 04

    We start small

    A pilot or first milestone, so you see it working before you commit further.

Not sure what to write? Send us these three lines.

  1. 1 What kind of clinic you run, and in which city
  2. 2 How patients reach you today: calls, WhatsApp, walk-ins
  3. 3 The one thing at the front desk you would fix first

Ready when you are.

We read every message ourselves. No sales script, no pressure.