made.
Message us
WhatsApp for business

WhatsApp business automation for bookings and orders.

We build WhatsApp assistants for Indian businesses on Meta's official WhatsApp Business Platform. They take bookings, answer the questions your team gets asked all day, send reminders and payment links, and hand over to a person when it matters. Customers do it all in the app they already open fifty times a day.

Message us on WhatsApp or email thebrain@made-by-ac.com
Clinic assistant chat with quick reply buttons
Running in production

Ramachandra Ortho Care's WhatsApp assistant

Patients book, reschedule, cancel and pay on WhatsApp in three languages, and the clinic's queue updates by itself.

Read the case study
Shipped

Clinic booking, restaurant ordering and brand campaigns, all live

One team

Design and code from the same people, no hand-off gap

Search-ready

Clean URLs, schema and fast pages from day one

Based in Vizag

In person here, over video everywhere else

What changes for you

Outcomes, not a feature list.

Booking where customers already are

No app and no new habit. A message is enough to book, reschedule or cancel.

Fewer repetitive questions

Timings, fees, location and availability answered instantly, in the customer's language.

Reminders that get read

Approved reminder and confirmation messages sent at the right moment.

Payments inside the chat

A payment link in the conversation, with the booking confirmed when it is paid.

What is included

Everything needed to run it day to day.

  • Official API setup

    We connect your number to Meta's WhatsApp Business Platform directly, with no middleman platform charging per seat.

  • Message templates

    Confirmation, cancellation, reminder, notice and one-time-code templates written and submitted for approval.

  • Booking and order flows

    Button-led conversations that are quick on a phone and fall back to plain text gracefully.

  • Multilingual replies

    Telugu, Hindi and English, written the way your customers write.

  • Payment and refund links

    Online payment inside the chat, with refunds handled automatically where it makes sense.

  • Safeguards

    Rate limits, verification codes for sensitive actions and a log of delivery status for every message.

What it looks like

See it before you talk to us.

Clinic booking website
A clinic's booking site, live
Front desk queue dashboard
A front desk dashboard, live
Telugu campaign creative
Regional campaign creative, in Telugu

Real work: a clinic booking site and dashboard, and a regional campaign.

Try it · phone first, then desktop
Clinic booking site on a phone

Real screens from live work. We design at phone width first, because that is where most of your visitors are.

Where we work

For businesses in Vizag, Andhra Pradesh and India

WhatsApp is the front door for most Indian customers, so these assistants fit clinics, restaurants, salons, coaching centres and shops alike. We set it up in person in Vizag and remotely everywhere else.

How it works

From first call to live, in four steps.

  1. 01

    Map the conversations

    We read what your customers actually ask and book, and design around that.

  2. 02

    Set up the number and templates

    Business verification, number registration and template approvals, handled with you.

  3. 03

    Build and test with your team

    You try the flows on your own phone before any customer does.

  4. 04

    Launch and watch

    We monitor delivery and failures in the first weeks and tune the replies.

How pricing works

We quote against a written plan, not a guess.

A flat price list would be wrong for most of the people reading this. After a short walkthrough you get scope, what is included, what is not, and a number you can hold us to.

What moves the price most

  • How many pages, and whether it needs a database or logins
  • How custom the design is
  • Integrations such as payments, WhatsApp and booking

If a project does not need a custom build, we will say so.

Questions we get asked

Straight answers.

Is this the official WhatsApp API?

Yes. We use Meta's WhatsApp Business Platform directly, with your own business number and your own approved templates.

Will my number get banned?

We build to Meta's rules: customers opt in by messaging first, business-started messages use approved templates, and nothing is bulk-blasted.

Can I keep using my current number?

Usually yes, with some constraints about the app on that number. We check this at the start.

What does it cost to run?

Meta bills your business directly for business-started conversations. We help you estimate it and design flows that keep it reasonable.

Can a human take over?

Yes. The assistant handles the routine and your team handles the rest.

Straight talk

We are not for everyone, and that is fine.

A good fit if

  • You want design and code from one team
  • You care how it looks and how fast it loads on a mid-range phone
  • You want it set up for search from day one
  • You would like us around after launch

Probably not if

  • You want a template site by tomorrow
  • You need a team of fifty developers
  • You are choosing on the lowest quote alone
  • You want a guaranteed first-page ranking, which nobody honest can sell
Related
What happens when you message us

Four steps, and you are in control of each one.

  1. 01

    You message us

    A few lines is plenty. Tell us about your business and what is not working.

  2. 02

    We ask the right questions

    How your day runs, who your customers are, and what you have tried.

  3. 03

    You get a written plan

    Scope, what is included, what is not, and a quote against it.

  4. 04

    We start small

    A pilot or first milestone, so you see it working before you commit further.

Not sure what to write? Send us these three lines.

  1. 1 What your business does, and who you sell to
  2. 2 What the website or software needs to do
  3. 3 Any site or product you admire, and any deadline

Ready when you are.

We read every message ourselves. No sales script, no pressure.

Message us on WhatsApp or call +91 93908 52636